Tenants Get Locked Out
If neither you nor an employee is able to let the tenant in, he or she may end up calling the first company that shows up on an Internet search. If the person he or she calls is incompetent, serious damage may be done to the door or lock. Choose a good locksmith and let tenants know who they need to call in case they are locked out.
Locks Wear Out
If a lock stops working or breaks and you are unavailable to replace it yourself, your tenant may call an unfamiliar company that charges a ridiculous amount to replace the broken lock. You can avoid a dispute between you and your tenant over the cost of lock repair if your tenant knows to call your preferred locksmith company.
Locksmiths Are Needed at Evictions
Some tenants break or replace locks to make it difficult to get into the unit. Some will even attempt to sneak back into the apartment once law enforcement has left. On eviction day, in the presence of the sheriff's deputy, a locksmith can get into the unit and then change the lock as soon as the tenant has left the premises.
One of the most important things business people can do is develop relationships with one another. Just as you want to find a good HVAC company, plumber, and exterminator to help you keep your buildings running smoothly, you also want to connect with an experienced, ethical locksmith.
Lock Lock, Who’s There? The Rules for Changing Locks, Landlordology
Can I Sue My Landlord for Refusing to Provide Locks and Security Devices?, nolo.com